Recent Posts

Extreme Heat Safety Precautions

8/8/2018 (Permalink)

Community Extreme Heat Safety Precautions SERVPRO Elizabeth City/Outer Banks

As summer approaches it is time to consider safety precautions for extreme heat. Heat affects all people, but is particularly dangerous for the sick, elderly and young.

According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90° F hotter than the air, while shaded or moist surfaces often in more rural settings remain close to air temperatures." 

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you and your family. If possible stay indoors with the air conditioning. always Remember to care for your pets and bring them indoors or provide them shade and water. Be sure to keep hydrating and limit alcohol and caffeine intake. 

If you must venture outdoors, wear light-colored, and loose-fitted clothing. It is also important to wear sunscreen when outdoors, and to follow the instructions for repeat application. 

Pay attention to signs of heat exhaustion, which include: heavy sweating, weakness, cold, pale and clammy skin, nausea or vomiting, and fainting according to the Center For Disease Control And Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103°+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Try to reduce the body temperature with cool, wet clothes or a bath. Do not give the person with heat stroke fluids and treat the situation as a serious medical emergency. (CDC)

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15° hotter. 

Extreme Heat Safety Tips to Prepare Your Home

  • Install window air conditioners snugly, insulate if necessary
  • Check air-conditioning ducts for proper ventilation
  • Install temporary window reflectors (for use between windows and drapes). Aluminum foil covered card board can be used to reflect heat back outside. 
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers, to reduce the heat that enters a home by up to 80%.

source ready.gov

Extreme Heat is a danger. For more information on preparation and prevention, visit https://www.cdc.gov/disasters/index.html

Rodent Infestation Cleanup in Elizabeth City/Outer Banks

8/2/2018 (Permalink)

Biohazard Rodent Infestation Cleanup in Elizabeth City/Outer Banks Cleaning after rat infestation in Elizabeth City/Outer Banks

In most cases, you may never see a mouse or a rat, unless your infestation is severe.  Such is the case for a local business with rats living above the ceiling and in the walls .  

Ceiling tiles had to be removed and replaced, the carpets had to be cleaned and treated to safely remove urine and feces.  

Evidence that you may have a problem is the obvious droppings around drawers, cabinets, or under the sink.  Nesting will produce piles of shredded material, so look for signs of chewing on walls, floors, or food packages.

If you see any of these infestation signs, please take action and precaution. First,  you need to have the rodents trapped and removed and seal up all point of entry, holes. 

This article offers advise on How to get rid of mice.   Once this has been successfully done, then the cleanup process can begin.

SERVPRO® of Elizabeth City/Outer Banks  technicians are trained and qualified to safely clean and disinfect your home or office to help make it "Like it never even happened."

Pre-Planning Helps Minimize Business Interruptions

7/20/2018 (Permalink)

Commercial Pre-Planning Helps Minimize Business Interruptions Don't Be a Statistic, Call SERVPRO Elizabeth City/Outer Banks

Pre-planning for an emergency can serve as an insurance policy aimed at peace of mind. Just knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

The SERVPRO® Emergency Ready Profile is a web-based interface design.  Our app is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency.  Download the Free App

By developing a SERVPRO Emergency READY Profile for your business, you help minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

?A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.
 

?A concise Profile Document that contains only the critical information needed in the event of an emergency.
It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
 

?A guide to help you get back into your building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.
 

?Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
You have a provider that is recognized as an industry leader and close by.

?Identification of the line of command for authorizing work to begin.
This saves time, so we can begin the work of mitigating the damage which can save you time and money.
 

?Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to Get Started?  Call 252-331-7889

When Your Sewage System Backs Up in the Outer Banks

7/5/2018 (Permalink)

Biohazard When Your Sewage System Backs Up in the Outer Banks Sewage Cleanup in the Outer Banks

A sewage system backed up in this home and flooded the entire bathroom.  This is called a category 3 water contamination.  The cleanup requires professionally trained technicians and professional equipment.  

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments.

SERVPRO of Elizabeth City/Outer Banks is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

After any biohazard or sewage contamination in your home or business, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Exposure to biological and chemical contaminants can pose serious health consequences.
  • Flood water can contain sewage, pesticides, and other contaminants.
  • Only do activities that are safe for you to perform.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

Need Biohazard Cleanup Services?
Call Us Today – (252) 331-7889

Why Quick Action After a Water Catastrophe is Important

7/5/2018 (Permalink)

Water Damage Why Quick Action After a Water Catastrophe is Important Water Damage Cleanup in the Outer Banks

Quick action and response after a water catastrophe is crucial to your recovery.  Flood waters and water catastrophes are very invasive. Water quickly spreads throughout your home and business.  The water gets absorbed into the flooring, the walls, the furniture, and more.  SERVPRO of Elizabeth City/Outer Banks gets there fast and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Destruction Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishing may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

 The First 24 Hours

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

 More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Elizabeth City/Outer Banks provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Have Water or Flood Damage?
Call Us Today – (252) 331-7889

Are You Being Exposed to Mold?

6/27/2018 (Permalink)

Mold Remediation Are You Being Exposed to Mold? The Mold That You Can Not See.

You may have written off your itchy eyes, coughing and sneezing as seasonal allergies, but the truth is you may be dealing with an even bigger problem: mold.  

Mold is not a new problem.  Every house, every environment has mold spores, but mold becomes an issue when the mold spores in the home are greater than what is found outside.

Mold is one of the more threatening of organisms and SERVPRO of Elizabeth City/Outer Banks takes it very seriously. The danger lies in the fact the mold is often not easy to find. It likes to hide and can be harbored in any cool, damp place inside your home or place of business. Most people only think of showers and bathrooms as harboring mold, but truthfully, it can hide in attics, crawlspaces, closets, even inside the walls or under the floor.

Every mold damage scenario is different, and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (252) 331-7889
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

When Your Stuff Gets Wet

6/27/2018 (Permalink)

Water Damage When Your Stuff Gets Wet Ceiling Leak Restoration in Elizabeth City/Outer Banks

When Your Stuff Gets Wet

Water Damages your contents and things too.  SERVPRO Elizabeth City/Outer Banks has seen its share of water damage.  The damage can happen from a leaking pipe between the wall, a leaking toilet, a dishwasher relief valve that fails, a refrigeration line fail, a water heater leak, an HVAC system ceiling leak and of course havoc from mother nature.

Most often our first thought is about damage to the floors or to the ceiling, or even the walls.  Then the realization that your contents, your treasures, your projects, your books have been damaged too.

We are your Emergency call to action experts when disaster strikes your home or business 24/7.  

For over 20 years, SERVPRO of Elizabeth City/Outer Banks helps to make it#LikeItNeverEvenHappened #HeretoHelp #SERVPROOBX

Does Your Elizabeth City/Outer Banks Business Have the SERVPRO ERP Plan?

6/18/2018 (Permalink)

Commercial Does Your Elizabeth City/Outer Banks Business Have the SERVPRO ERP Plan? Let Us Help Your Business to be Ready for the Next Emergency

Your Business Should Have The SERVPRO® ERP System

The SERVPRO Emergency Ready Profile system is a web-based interface designed to hasten our response times to business emergency calls.  The system was designed to help save business owner's time and money, allowing your doors to re-open more quickly.  

The SERVPRO ERP System requires the uploading of relevant information that completes and personalizes your business profile.  Upon your request, one of our Marketing Representatives will help you complete your profile at no cost.

Your business profile will help your SERVPRO Marketing Representative to know your specific emergency contacts, business needs and circumstances before the emergency strikes your business.

Our SERVPRO Emergency Ready Profile system is especially beneficial to motels and restaurants when emergency relief workers will need to a place to stay and to eat. 

Here is a brief overview of some of the benefits the SERVPRO ERP System integration can provide your business.

Multiple Business Management 
When water damage strikes multiple business locations in Chesapeake, and surrounding areas at once, it can be difficult for some owners to form an adequate response plan of action for each of those locations.  The SERVPRO ERP System allows you to create a separate profile for each business under your jurisdiction.  This function has proved to be very effective in major storm and flood emergencies.

Insurance, Utilities, and Contact Management 
Businesses often have numerous connected suppliers, insurers, and other business partners that must be contacted in the event of an emergency.  The SERVPRO ERP System allows you to store and organize relevant contact lists and insurance information on a location-by-location basis, increasing communications efficacy for both you and SERVPRO.

SERVPRO of Elizabeth City/Outer Banks has been helping local homes and businesses from the effects of water damage through quality care, equipment, and personnel for over 20 years.

For more information on the SERVPRO ERP System call us at (252)331-7889.

Preventive Maintenance Tips for Commercial Properties

6/18/2018 (Permalink)

Commercial Preventive Maintenance Tips for Commercial Properties Commercial Preventive Maintenance Tips

It is spring time, but winter conditions may have caused stress to commercial structures. Spring is an important time to make sure certain tasks are completed to prepare for summer and repair any damage caused by extreme cold and wet weather. Proactive maintenance can help prevent damage to a property, saving time and money throughout the year and can also help with insurance claims.  Below are a few items to be examined and cleaned.

Roof and Exterior

Wind, snow and rain can impact a building’s roof and exterior. Walking the property and being on the lookout for standing water or leaks from roofs and gutters is important. Chipped paint, siding dents and damage, cracked or leaking windows, foundation cracks, roof leaks, and clogged gutters should all be photographed, reported and repaired. If left unresolved, long-term issues can lead to more serious issues including foundation erosion and more.

Landscaping and Irrigation

Harsh winds, rain and snow can damage plants and limbs, especially on boxwoods, small shrubs and ornamental trees. Mulching, trimming broken limbs, pruning back plants, and cleaning debris needs to be done to prepare for spring growth.  Irrigation systems need to be checked for damage and proper drainage to be ready for the dry summer season.

Mechanical

Warmer temperatures arriving means the facility mechanical systems should be inspected and maintained. Replacement of air filters, flushing of water heaters, and checking carbon monoxide detectors and sprinkler and fire suppression systems should be done before summer arrives.

Call Us Today to Prepare Your Emergency Ready Profile-(252)331-7889

Controlling Moisture is Key to Controlling Mold

6/15/2018 (Permalink)

Mold Remediation Controlling Moisture is Key to Controlling Mold Mold Cleanup in Elizabeth City/Outer Banks

Controlling Moisture is Key to Controlling Mold

  • Keep humidity levels as low as you can—no higher than 50%--all day long. An air conditioner or dehumidifier will help you keep the level low. Humidity levels change throughout the day as changes occur in the moisture in the air and the air temperature, so check the humidity levels more than once a day.
  • If you see condensation or moisture collecting on windows, walls or pipes ACT QUICKLY to dry the wet surface and reduce the moisture/water source.  Condensation can be a sign of high humidity.
  • Be sure your home has enough ventilation. Use exhaust fans, which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.

If you see signs of mold, call us today- (252)331-7889.