Recent Posts

Does Your Elizabeth City/Outer Banks Business Have the SERVPRO ERP Plan?

6/18/2018 (Permalink)

Commercial Does Your Elizabeth City/Outer Banks Business Have the SERVPRO ERP Plan? Let Us Help Your Business to be Ready for the Next Emergency

Your Business Should Have The SERVPRO® ERP System

The SERVPRO Emergency Ready Profile system is a web-based interface designed to hasten our response times to business emergency calls.  The system was designed to help save business owner's time and money, allowing your doors to re-open more quickly.  

The SERVPRO ERP System requires the uploading of relevant information that completes and personalizes your business profile.  Upon your request, one of our Marketing Representatives will help you complete your profile at no cost.

Your business profile will help your SERVPRO Marketing Representative to know your specific emergency contacts, business needs and circumstances before the emergency strikes your business.

Our SERVPRO Emergency Ready Profile system is especially beneficial to motels and restaurants when emergency relief workers will need to a place to stay and to eat. 

Here is a brief overview of some of the benefits the SERVPRO ERP System integration can provide your business.

Multiple Business Management 
When water damage strikes multiple business locations in Chesapeake, and surrounding areas at once, it can be difficult for some owners to form an adequate response plan of action for each of those locations.  The SERVPRO ERP System allows you to create a separate profile for each business under your jurisdiction.  This function has proved to be very effective in major storm and flood emergencies.

Insurance, Utilities, and Contact Management 
Businesses often have numerous connected suppliers, insurers, and other business partners that must be contacted in the event of an emergency.  The SERVPRO ERP System allows you to store and organize relevant contact lists and insurance information on a location-by-location basis, increasing communications efficacy for both you and SERVPRO.

SERVPRO of Elizabeth City/Outer Banks has been helping local homes and businesses from the effects of water damage through quality care, equipment, and personnel for over 20 years.

For more information on the SERVPRO ERP System call us at (252)331-7889.

Preventive Maintenance Tips for Commercial Properties

6/18/2018 (Permalink)

Commercial Preventive Maintenance Tips for Commercial Properties Commercial Preventive Maintenance Tips

It is spring time, but winter conditions may have caused stress to commercial structures. Spring is an important time to make sure certain tasks are completed to prepare for summer and repair any damage caused by extreme cold and wet weather. Proactive maintenance can help prevent damage to a property, saving time and money throughout the year and can also help with insurance claims.  Below are a few items to be examined and cleaned.

Roof and Exterior

Wind, snow and rain can impact a building’s roof and exterior. Walking the property and being on the lookout for standing water or leaks from roofs and gutters is important. Chipped paint, siding dents and damage, cracked or leaking windows, foundation cracks, roof leaks, and clogged gutters should all be photographed, reported and repaired. If left unresolved, long-term issues can lead to more serious issues including foundation erosion and more.

Landscaping and Irrigation

Harsh winds, rain and snow can damage plants and limbs, especially on boxwoods, small shrubs and ornamental trees. Mulching, trimming broken limbs, pruning back plants, and cleaning debris needs to be done to prepare for spring growth.  Irrigation systems need to be checked for damage and proper drainage to be ready for the dry summer season.

Mechanical

Warmer temperatures arriving means the facility mechanical systems should be inspected and maintained. Replacement of air filters, flushing of water heaters, and checking carbon monoxide detectors and sprinkler and fire suppression systems should be done before summer arrives.

Call Us Today to Prepare Your Emergency Ready Profile-(252)331-7889

Controlling Moisture is Key to Controlling Mold

6/15/2018 (Permalink)

Mold Remediation Controlling Moisture is Key to Controlling Mold Mold Cleanup in Elizabeth City/Outer Banks

Controlling Moisture is Key to Controlling Mold

  • Keep humidity levels as low as you can—no higher than 50%--all day long. An air conditioner or dehumidifier will help you keep the level low. Humidity levels change throughout the day as changes occur in the moisture in the air and the air temperature, so check the humidity levels more than once a day.
  • If you see condensation or moisture collecting on windows, walls or pipes ACT QUICKLY to dry the wet surface and reduce the moisture/water source.  Condensation can be a sign of high humidity.
  • Be sure your home has enough ventilation. Use exhaust fans, which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.

If you see signs of mold, call us today- (252)331-7889.

Esporta Technology Cleans Soft Contents Mold

6/15/2018 (Permalink)

Mold Remediation Esporta Technology Cleans Soft Contents Mold Cleaning Mold in Elizabeth City/Outer Banks

When you have water damage in your home or property, typically the floors, walls and ceilings are affected.  SERVPRO of Elizabeth City/Outer Banks will take care of the water damaged structure and we will also clean the affected contents.

SERVPRO carefully inventories and packs your contents to deliver to our facility.  Upon arrival, our Textile Restoration Experts will begin the water damage cleaning and restoration process to those items.  

SERVPRO of Elizabeth City/Outer Banks has state-of-the-art cleaning system on-site that can make water damaged, mold damaged, and even smoke and soot damaged items look like new again. 

Our Esporta Wash System specializes in the cleaning of soft contents items, such as stuffed animals, shoes, purses, etc.  It helps allow us to Restore, not Replace.

After your items have been cleaned, our professionals will schedule a time to deliver them back to you.

Need Your Drapes or Blinds Cleaned?  Call Today- (252)331-7889

Salvaging Personal Belongings

6/14/2018 (Permalink)

Water Damage Salvaging Personal Belongings Water Damaged Chair Gets Cleaned

One of the most common topics after a client suffers water damage, is how and what can be salvaged and restored. Unfortunately, there is no clear-cut answer.  Every water damage is unique and case by case. Once we have received notice of your water loss and the source has been stopped, our SERVPRO specialists will identify the source to begin the restoration process.

Here are some things to consider:

Identity the Type of Water Damage

Determining what type of water has damaged your personal belongings is part of our inspection process.   In the restoration industry we categorize water as clean water, a category 1, gray water is category 2 and black water is category 3. 

SERVPRO of Elizabeth City/Outer Banks has the Esporta technology that cleans all these water damage categories including category 3 contaminated water. 

Porous vs Non-Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. Porosity also means the increase in the chance of other dangers like mold growth, and even damage beyond repair or restoration.  Here in lies the case by case scenario.  Porous materials such as marble, metal, and porcelain - among others - usually have no problem in being restored because bacteria and mold are not usually able to root to their surface.

The Amount of Time the Water has Saturated Your Belongings

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet.  The longer a porous item sits in water, the more difficult to bring it back to its preloss state. The perfect example of this is wooden furniture. Belongings that are left damp or wet and exposed to the elements are at a greater risk for mold growth and may not be salvageable.   Acting quickly and calling your local SERVPRO as soon as you discover the water damage is key to restoration success.

Restoration or Replacement Costs

SERVPRO of Elizabeth City/Outer Banks will always try to restore your water damaged items to their preloss condition unless they are beyond restoration. 

We know that your belongings are what help to make your home a home.  Our restoration helps to save you and your insurance company money, not to mention prevents landfill pollution.  If restoration is not an option, then replacement is usually the next option.

When you hire the professionals at SERVPRO of Elizabeth City/Outer Banks, you know that your water damage has been assessed and your belongings have been analyzed for the best course of action to help make it “Like it never even happened.” 

SERVPRO Green Products

6/6/2018 (Permalink)

Cleaning SERVPRO Green Products SERVPRO Likes Being Green

We must all be environmentally conscious and SERVPRO of Elizabeth City/Outer Banks has Green cleaning products which allows us to finish any cleaning project in an environmentally sound way. 

If you need a good Spring cleaning in your office or home, we have the expertise to provide a deeper clean than your basic house cleaning services. 

Our SERVPRO of Elizabeth City/Outer Banks technicians are highly trained in cleanup services and can professionally clean your carpet, upholstery, furniture, drapery, blinds, and hardwood floors, all which will surely brighten and freshen up your home.  We have products designed to clean carpet and upholstery and surface and glass cleaner all of which are environmentally friendly.  

Let us not only get rid of the dirt you see, but also remove the unwanted dust you don't see.  Need Cleaning Services in Elizabeth City or the Outer Banks? Call us today-252-331-7889.

Be Prepared North Carolina-Get a PLAN

6/4/2018 (Permalink)

Storm Damage Be Prepared North Carolina-Get a PLAN Determine Your Risk

In 2017, many regions suffered through nightmarish scenarios from multiple hurricanes. Your local North Carolina government says that you should not only have an emergency plan for disasters, but a plan for hurricane evacuations.  

Evacuation plans should include what route you will take, what vehicles you will use, and where you will stay.

Your local emergency management has the ability to send emergency alerts to residents, visitors and property owners via text, email, and over the phone.  

What Your Should Know, What You Should Do Outer Banks

"Hurricanes cause high winds, tornadoes and landslides, but their deadliest hazard is flooding. Tropical storms and depressions can be just as dangerous."

Know your flood zone  

Your local planning department can help you to determine the flood zone of your property or obtain information on historical flooding in your neighborhood.

Have Storm or Flood Damage?       Call Us Today (252) 331-7889

Hurricane Preparedness- Determine Your Risk

6/4/2018 (Permalink)

Community Hurricane Preparedness- Determine Your Risk Emergency Checklist

June is the time to make weather-readiness a priority in North Carolina.  The first step in hurricane preparedness is determining your risk. 

Find out now what types of wind and water hazards could happen where you live or work, and then start preparing now for how to handle those hazards.

The coastal areas of North Carolina can be susceptible to storm surge, high winds, flooding, and tornadoes and the central portion can be susceptible to inland freshwater flooding, high winds, and tornadoes.  Even when hurricanes stay out at sea, the North Carolina coast can still be impacted by large swells and deadly rip currents.

An informed and motivated public will help to save lives and livelihoods.  Prepare and complete an emergency preparedness plan, make or update your emergency kit, and be an example, share you preparedness with others. 

Have Storm or Flood Damage?

Best Smart Water Leak Detectors of 2018

5/31/2018 (Permalink)

Water Damage Best Smart Water Leak Detectors of 2018 Best Smart Water Leak Detectors of 2018

The best smart water leak detectors of 2018 were picked recently by Reviewed.com and shared on This Old House.  The best were tested for responsiveness and ease of setup, put in simulated leaks and even submerged in water.

At SERVPRO of Elizabeth City/Outer Banks we know all about water damage cleanup and restoration.  Pipes freeze, dishwashers and refrigerators leak, and HVAC systems leak in the attic.  You need to keep your home protected against water and flood damage.

New technology can send alerts to your phone and notify you even when you are hundreds of miles away that you have a home or business water leak or flood.   The best of the best recommended was the Honeywell Lyric water leak and freeze detector. . . read more about water and flood sensors.

Best Smart Smoke/Carbon Monoxide Detector of 2018

5/31/2018 (Permalink)

Fire Damage Best Smart Smoke/Carbon Monoxide Detector of 2018 Best Smart Smoke/Carbon Monoxide Detector of 2018

The best smart smoke/carbon monoxide detectors of 2018 were picked recently by Reviewed.com and shared on This Old House. 

The top smoke detectors and monitors on the market were put through their paces before being selected.  

Regular smoke detectors beep when they sense smoke, and if they are not connected to a fire department, are only valuable if you are home. 

Smart smoke detectors will send you a push notification when the alarm goes off, and give you a heads up when the battery is low.  The top pick Halo+ excelled with its speed of notifications whether connected to WiFi or not, detecting smoke or carbon monoxide.  Read more about best right now.

At SERVPRO of Elizabeth City/Outer Banks, we know about Fire Damage Cleanup and Restoration.  Let us help make it "Like it never even happened."