Recent Storm Damage Posts

Ahead of the Storm

9/5/2019 (Permalink)

Weather Map showing the hurricane Dorian path up along the East coast Call SERVPRO of Elizabeth City/Outer Banks if you have storm damage at 252-331-7889

Hurricane Prep Guide

Getting prepared for a hurricane in Hampton Roads is not only about buying lots of water or filling up the gas tank.  There are steps needed to help protect you and your family if your home is threatened by a hurricane.

Stock Emergency Supplies

  1. Water & Food at least a 3-day supply for you and your pet
  2. Tools like flashlights, extra batteries, a wrench, plastic sheeting & duct tape, trash bags
  3. Medical Hygiene and Cleaning Supplies like a first-aid kit, necessary medications, glasses, contact lenses, moist towelettes, toothpaste, and personal hygiene products
  4. Personal Items, like sleeping bag for each person and change of clothing
  5. Activities like books, games, playing cards, paper, pencils and pens
  6. Radio for NOAA weather radio with tone alert and extra batteries
  7. Other Items like a whistle to signal for help

Prepare and Protect Your Property

  1. Do a Home Inventory with contents of closets, drawers and cabinets? Store your home inventory lists, photographs and video tapes in a waterproof place off the premises.  Keep receipts of high valued items, which may separate insurance coverage.  Always update your home inventory after making large purchases.

Review Your Insurance Policies

  1. Is everything up to date? If you’ve done any major renovation or made a major purchase, make sure your insurance agent is aware to help determine if your current limits are enough to cover the value.
  2. Coverage for additional living expenses in case you can’t live in your home until it has been restored from damages.
  3. What about flood damage? Do you have coverage?
  4. Do you have comprehensive coverage on your car insurance policy? What happens if a tree falls on it or water, wind or flying debris damages your car?

Plan Your Evacuation

  1. Become familiar with alternate routes in case travel becomes treacherous or traffic congested
  2. If you don’t have a car, plan on how you will leave if you need to evacuate; make plans with family or friends or your local government or aid agencies
  3. Plan what you will do with your pets, leave them with family, take them with you or to a kennel
  4. Keep a road map in your car in case you need another route on unfamiliar roads
  5. Prepare a bag or file with important papers, like your homeowner’s insurance policy, keep it with you.

If you have suffered water damage after a storm, SERVPRO of Elizabeth City/Outer Banks is prepared to assist you after the storm to clean up the mess and help restore your home to its pre-storm condition.  We are “Always Here to Help.”  Call us at 252-331-7889.

SERVPRO® Emergency Preparedness Tips

6/21/2019 (Permalink)

Storm Cleanup by SERVPRO® of Elizabeth City/Outer Banks, 252-331-7889

SERVPRO® of Elizabeth City/Outer Banks Encourages Coastal Carolina Residents to be Storm Ready

Prepare and Protect Your Family

We are at the beginning of hurricane season on the Atlantic coast, and SERVPRO® of Elizabeth City/Outer Banks is hoping that everyone remembers the importance of disaster preparedness.  The key to disaster preparedness is having an emergency plan in place before the disaster hits.  Acting with a few simple steps can make the difference in protecting and keeping your family safe and protecting your property from weather related damage.

Build a basic emergency supply kit stocked with enough water and food for a minimum of three days for you and for each of your family members, pets included.  Be mindful to include any necessary medications.  Recommended emergency supply kit items include:

  • Water (one gallon/per person/per day)
  • Three-day supply of non-perishable foods
  • Manual can opener
  • Battery or solar powered radio, preferably a NOAA weather radio
  • Flashlight with extra batteries
  • Whistle (to signal for help)
  • Dust masks or bandanas
  • Local map
  • Important documents, such as insurance policies, bank account information, passwords, and identifications
  • Matches (in a waterproof container) and/or lighter

Make a Family Emergency Plan.  A Disaster may not strike when you and your family are together at home.  Plan now for a meeting place and how you will contact each other.  Visit ready.gov to access a Family Emergency Plan template to help with your planning.

Stay Informed.  Know your flood zone for your property and your neighborhood and know the evacuation route should evacuation become necessary.  Listen to your local news and authorities for direction.

Prepare your property.  You may need to prepare your home for the impact of a storm or hurricane.  Covering all your windows in your home will help to protect it.  Permanent storm shutters offer the best protection for windows; however, the second-best option is to board up the windows with plywood.  Tape will not prevent your windows from breaking.  Trim your trees and bushes that are around your home and clear any debris from rain spouts and gutters.  Secure outdoor furniture, trash receptacles, decorations and anything else not secured that could become projectile. 

Establish a SERVPRO® Emergency READY Profile for Your Business.  SERVPRO® developed the SERVPRO® Emergency READY Program to help business owners create an Emergency READY Profile® (ERP) for their facility, at no charge.  The business owner works with SERVPRO® of Elizabeth City/Outer Banks to gather and document information that will become critical if a disaster strike.  Once the ERP is created, business owners have access to their own information 24/7 online and by using SERVPRO’s free smartphone app.  Contact us at 252-331-7889 to get set up.

Power Outage Kit

2/12/2019 (Permalink)

SERVPRO of Elizabeth City/Outer Banks 252-331-7889

Power Outage Kit

The American Red Cross suggests that every household have an emergency preparedness kit for your home and for your car.  Unfortunately, only a little more than a half of the homes in the U.S. have an emergency kit.

Your power outage kit can start with a duffle bag or a backpack.  Depending on the situation, the kit can be a 3-day supply for an evacuation or a 2-week supply for home.  The kit should include at least a gallon of water per person, per day, canned food, a can opener, flashlights, batteries, a first aid kit, personal hygiene items, a multi-purpose tool, and medications, and copies of personal documents such as proof of address, deed/lease, passports, birth certificates, and insurance policies.  A printed list of emergency phone numbers and of family and friends.  The needs of all family members including your pets should be considered when building your emergency kit.  Learn more about what you need in a survival kit.

We will continually bring you more tips and information on how to best be prepared in case of disaster.  Should you find yourself with a water damage disaster from a broken pipe or from a damaged water tank in your home or business, call the team that has been serving the Elizabeth City/Outer Banks area for over 20 years.  Call  SERVPRO of Elizabeth City/Outer Banks when emergency strikes.  #SERVPROOBX #PowerOutageKit #AlwaysHereToHelp

Winter Storm Preparation

12/26/2018 (Permalink)

Winter storm cleanup in Elizabeth City/Outer Banks Photo courtesy of PropertyCasualty360

Winter storm preparation can help to eliminate costly repairs caused when your home or office is not protected from severe cold, snow, and ice.

Protect your roof and inspect gutters, flashing, and even your chimney.  Snow on the rooftop sounds nice in a song but it’s not nice when the snow melts and causes an ice dam.    Winter storm preparation can help prevent costly water damage.    Pipes may burst because they’re in unheated, unprotected spaces without being insulated.   Water damage can happen when your attic isn’t well ventilated or insulated.  Doing so helps expel the warm air from inside the house and refresh it with cooler outside air which helps prevent condensation from occurring that can lead to mold and mildew, structural damage and ice dams. 

Read more tips about How to Protect Your Home From Winter Storms from our friends at USAA Insurance.

If your Elizabeth City/Outer Banks home or business is damaged from a winter storm , take immediate action to prevent additional damage to your property and call  SERVPRO of Elizabeth City/Outer Banks at 252-331-7889 the professionals with the winter storm experience and expertise, and the resources to remediate damage caused by winter weather.

Before Winter Arrives. . . Don’t Let Pipes Freeze

12/4/2018 (Permalink)

Water pipes freeze in Elizabeth City/Outer Banks.

Before Winter Arrives. . . Don’t Let Pipes Freeze

A major home maintenance disaster is bad enough in itself, but when several disasters happen all at once, well that’s a nightmare.  Especially when your water pipes freeze because not only do you have to call a plumber, but that crack in your pipe can spew up to 250 gallons of water a day, causing flood damage, serious structure damage, and the immediate potential for mold damage.

The causes of frozen pipes are quick and sudden drops in temperature, poor insulation, and thermostats that are set too low.  Now is the time when the temps are warmer to prepare your home and here are a few preventive precaution steps.

  • Insulate your pipes in your crawlspace and in your attic. Exposed pipes are vulnerable, and the more insulation, the better.
  • Use approved and tested insulation products for use intended, either indoors or outdoors and make sure to follow the manufacturers’ instructions.
  • Seal those leaks near or around the pipes. Electrical wiring outlets, dryer vents, and pipes can be caulked or insulated to keep out the cold air.  The least little opening during severe cold weather can cause a pipe to freeze.
  • Disconnect garden hoses before winter and if you can drain water from indoor pipes that lead to outside faucets and shut off the valve. This can help prevent that little bit of inside pipe from freezing.

If you have water or flood damage, call us at 252-331-7889, Your 24Hr. Emergency Service.

Property Managers Who Plan Ahead

9/28/2018 (Permalink)

Flooded Apartment Complex

Property Managers Who Plan Ahead

Unexpected water damage and its havoc can be a devastating situation for anyone.  Losing personal property or having to live elsewhere until mitigation has been completed is challenging, especially for those in apartment complexes, condos, or any other multi-unit property.  Property managers who plan are prepared to handle the masses quickly and help avoid further damage. 

It is so important for property management companies to prepare for the worst, given the large amount of people and personal property that can be affected.   In an emergency, it is important to act quickly, which means having your point of contacts easily accessible, and knowing your property specifics to relay to the emergency responders and utility companies.

To help property managers plan, SERVPRO of Elizabeth City/Outer Banks will help create a personalized Emergency Ready Plan with your property manager that focuses on all the important aspects of your property. Example: Flooring Type, Number of Units, Electrical Box Locations, shut off valve locations, etc.

Your ERP Profile will help our team at SERVPRO to be prepared even quicker as they will already have a better idea of how many technicians and amount of equipment that will be necessary prior to arriving to the emergency.

For commercial services, please call SERVPRO of Elizabeth City/Outer Banks and be sure to ask how to get started with your Business Emergency Profile. 

Hurricanes. . . Plan Ahead

9/7/2018 (Permalink)

Hurricanes. . . Plan Ahead FEMA News Photo

Hurricanes. . . Plan Ahead

Hurricanes are huge storm systems that form over warm ocean waters.  These systems move towards land with threats of powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, landslides and tornadoes.  The Atlantic hurricane season runs from June 1 to November 30.  Hurricanes are most active in September.

  • Remember that if you are under a hurricane warning, you should find shelter sooner rather than later to protect yourself from high winds and flooding. You should evacuate if you are told to do so.  If you must take refuge, you should do so in a storm shelter, or an interior room for high winds.  Make sure you have a way to receive and listen for emergency information and alerts.  Use a generator outdoors only and away from windows. #FloodSmart turn around, don’t drown!  You shouldn’t walk, swim, or drive through flood waters.

Plan Ahead

When a hurricane is 36 hours from arriving

  • Turn on the TV or radio to get the latest weather updates and emergency instructions.
  • Restock your emergency preparedness kit, and include food & water enough for at least three days, medications, a flashlight, batteries, cash, and first aid supplies.
  • Prepare to use your family communication plan if you lose power. For example you can call, text, or email or use social media.  Remember that during disasters, sending text messages is usually more reliable and faster than making a phone call.
  • Know and review your evacuation route and shelter locations with your family as you may have to leave quickly.
  • Keep your car in good working condition with a full tank of gas, emergency supplies and extra clothing.

Next:  Plan Ahead. . . When a Hurricane is 18 -36 hours From Arriving

Be Prepared North Carolina-Get a PLAN

6/4/2018 (Permalink)

Determine Your Risk

In 2017, many regions suffered through nightmarish scenarios from multiple hurricanes. Your local North Carolina government says that you should not only have an emergency plan for disasters, but a plan for hurricane evacuations.  

Evacuation plans should include what route you will take, what vehicles you will use, and where you will stay.

Your local emergency management has the ability to send emergency alerts to residents, visitors and property owners via text, email, and over the phone.  

What Your Should Know, What You Should Do Outer Banks

"Hurricanes cause high winds, tornadoes and landslides, but their deadliest hazard is flooding. Tropical storms and depressions can be just as dangerous."

Know your flood zone  

Your local planning department can help you to determine the flood zone of your property or obtain information on historical flooding in your neighborhood.

Have Storm or Flood Damage?       Call Us Today (252) 331-7889

Weatherizing Around Windows and Doors

2/2/2018 (Permalink)

SERVPRO of Elizabeth City/Outer Banks

Weatherizing Around Windows and Doors

Are you feeling a draft even though your windows and doors are closed?  Chances are that you need to add or replace the seal on the windows or replace the weather stripping around the doors. 

Conducting a maintenance check or inspection of your home can help minimize the risks for potential damage caused from extreme cold temperatures or winter storm conditions.

You want to caulk around cracked window seals, replace any broken windows and add weather stripping or caulk to loose window panes.  The diy network offers tips on weatherproofing doors and windows.

Should water damage occur due to extreme weather or something else, give us a call, we’re your 24/7 Emergency Service, SERVPRO of Elizabeth City/Outer Banks at 212-331-7889. #SERVPROOBX #LikeItNeverEvenHappened

Winter Weather

12/18/2017 (Permalink)

 SERVPRO® of Elizabeth City/Outer Banks at 251-331-7889

Ice dams can be a major problem during the winter season.  Cold weather, snow and ice storms can cause severe damage to your home or your office. 

Ice dams form when the heated air melts the roof snow downward and the melted water runs into ice that is still frozen causing the water to dam up.  When this water is trapped, it can not flow or run into the gutter system and can backflow under the roof shingles and into the interior structure of your house or business.

Ice Dam damage:

  • Water can seep into your home or building’s walls, ceilings, insulation and other interior areas.
  • Ice dams can lift roof shingles causing water to leak inside your home.
  • Pressure and weight from the dams can pull off your gutters and lead to structural damage.

Our friends at Nationwide blog about Preventing Ice Dam Damage to Your Roof and Home.

If this disaster strikes, you need to take immediate action to prevent additional damage to your property. SERVPRO of Elizabeth City/Outer Banks franchise professionals have the winter storm experience and expertise, and the resources to remediate damage caused by winter weather.

Prepare Your Home

12/15/2017 (Permalink)

SERVPRO of Elizabeth City, Outer Banks 252-331-7889.

Prepare Your Home

Tips for Preparing Your Home for Winter Weather

  • Keep your cabinet doors open during cold spells as this will allow warm air to circulate around the pipes.
  • Keep a slow trickle of water running through your faucets, especially those that run through unheated or uninsulated areas of your home.
  • Consider shutting off your outdoor faucets. Find the shut-off valve in the basement or crawl space and turn to “off.”
  • If you do shut off your outdoor faucet, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure that your gutters are clean and in good shape, secured. Leaves and such can clog and cause a damming effect which could lead to roof problems and water damage.
  • Proper maintenance of your furnace, HVAC system can help reduce the risk of puffbacks.

SERVPRO of Elizabeth City, Outer Banks has been serving the community since 1967.  We specialize in storm damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Winter Weather Alerts

12/11/2017 (Permalink)

SERVPRO of Elizabeth City, Outer Banks 241-331-7889.

SERVPRO of Elizabeth City, Outer Banks wants to help you to be prepared for the upcoming winter weather.  The National Weather Service will issue advisories and warnings.  It is important that you understand these and know how to prepare for winter and  to be Winter Safe.

  • Blizzard Warning- Winds or gusts to 35 mph or more for at least 3 hours and lots of falling or blowing snow reducing your visibility to less than ¼ mile.
  • Winter Storm Warning- 6” or more of snow, or a combination of winter weather types with major impacts.
  • Ice Storm Warning- ¼” or more of ice accumulation.
  • Winter Weather Advisory- Less than 6” of snow, Less than ¼” of ice accumulation from freezing rain, Visibilities reduced in blowing snow with winds less than 35 mph, Combinations of these.
  • Wind Chill Warning- Wind chills of -25°F or colder with winds of 10 mph or higher.
  • Wind Chill Advisory- Wind chills of -15°F to -24° with winds of 10 mph or higher.

SERVPRO of Elizabeth City, Outer Banks has been serving the community since 1967.  We specialize in storm damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Power Outage Gadget Picks for Elizabeth City/Outer Banks

9/13/2017 (Permalink)

Power lines taken out by a tree.

More than 60% of power outages are a result of stormy weather and your best defense against the dark is to have on hand power outage gadgets at home or the office.

Our friends and experts #ThisOldHouse have compiled a list of handy power outage essentials that will help you and your family or employees get through the night without leaving you feeling so . . . powerless.  

Essentials such as an All-Weather Radio that bests your smartphone using three different power sources, a Cell Phone Charger that juices up with a manual crank or hold a charge for a full year, a Waterproof lantern made to brave the worst of camping conditions,  a tripod flashlight with gripping legs and magnetic feet. and last but not least, a plug-in lamp that turns on automatically when the power goes out, so you can see where you are walking.  

When Storms or Floods Hit Elizabeth City, Outer Banks, SERVPRO is ready!

6/27/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Elizabeth City and the Outer Banks.

SERVPRO of Elizabeth City, Outer Banks specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Elizabeth City and the Outer Banks,  we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today [252-331-7889]

When Storms or Floods hit Elizabeth City/Outer Banks SERVPRO is ready!

8/31/2016 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Elizabeth City/Outer Banks.

SERVPRO of Elizabeth City/Outer Banks specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Elizabeth City/Outer Banks, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (252)331-7889/(252)480-8557.

The Differences Between Storms

7/27/2016 (Permalink)

Know your storm terminology and stay safe this season!

With hurricane season in full swing, there are a few terms that are becoming frequent on our morning weather forecasts: Tropical Depression, Tropical Storm, and Hurricane. What is the difference, and how should we react to each?

Tropical Depression

A tropical depression forms when a low pressure area is accompanied by thunderstorms that produce a circular wind flow with maximum sustained winds below 39 mph. Most tropical depressions have maximum sustained winds between 25 and 35 mph.

In the U.S., the National Hurricane Center (NHC) is responsible for issuing advisories upgrading or downgrading tropical activity.

Reconnaissance aircraft missions are sent by the NHC flying into tropical storms to gather data, like wind speeds, to aid in making these classification changes. Surface data from islands, buoys and vessels can also be used to make changes.

These systems can turn into Tropical Storms, and ultimately hurricanes or they can begin to diminish before even making landfall.

Tropical Storm

An upgrade into a tropical storm occurs when cyclonic circulation becomes more organized and maximum sustained winds gust consistently at or above 39 mph, and no higher than 73 mph. Tropical storm status is when the naming of the storm takes place.

These systems can become a problematic when they make land fall with increases in flash flooding for coastal areas.

Hurricane Classification

A tropical storm is then upgraded into Category 1 hurricane status as maximum sustained winds increase to between 74 mph and 95 mph.

The Saffir-Simpson Hurricane Scale is used to rate hurricane intensity in the Atlantic Basin. A 1-5 rating system is used, with Category 1 being a less intense storm and Category 5 very intense.

Only 3 Category 5 hurricanes have made landfall in the U.S. in the 20th and 21st century. The three Category 5 storms to hit the USA were the 1935 Florida Keys "Labor Day" hurricane, Hurricane Camille, which hit Mississippi in 1969, and Hurricane Andrew, which hit Dade County, Fla., on Aug. 24, 1992.

The most important thing to remember during hurricane season is to be prepared! Preparing now will save you from long lines at the store, and afford you effective evacuation routes. When it comes time for clean up after the storm, SERVPRO® of Elizabeth City/Outer Banks will be here to make it “Like it never even happened.”

Hurricane Preparedness in Elizabeth City/Outer Banks

7/18/2016 (Permalink)

With hurricane season upon us, it is important to be prepared. Even with advanced warnings, hurricanes can be deadly and it pays to have a plan in place. Below are some tips to get your family and home Hurricane Ready.

Supply Kits

Create a supply kit. These can be stored in large plastic totes or in a large backpack for grab and go emergencies. Keep non-perishable foods, water, flashlights, batteries, an emergency weather radio, list of emergency contact numbers, a map, and any medications that would be needed for your family and pets. For kits that can be taken on the road, include small activity books to have on hand as well.

Written Emergency Plan

Mark out locations that you and your family can evacuate to. Plan for additional areas further inland in case of a larger storm system.  Create an Emergency Preparedness Plan for your business. This can be done with SERVPRO® of Elizabeth City/Outer Banks.

The most important thing to remember during hurricane season is to be prepared! Preparing now will save you from long lines at the store, and afford you effective evacuation routes. When it comes time for clean up after the storm, SERVPRO® of Elizabeth City/Outer Banks will be here to make it “Like it never even happened.”

What is Heat Lightning?

7/1/2016 (Permalink)

With summer comes summer storms and who hasn’t seen heat lightning flashing along the horizon on a muggy evening. But what is heat lighting, and is it dangerous?

What is Heat Lightning?

Sometimes during a storm, you can see lightning strike, but cannot hear the thunder as there is large distance between you and the storm. This is known as heat lightning. As there is no audible sound of thunder, the lightning is just seen as a flash of light.

As the lightning takes place far away, the sound waves get dispersed while traveling and do not reach the observer. Heat lightning is nothing but ordinary lightning, minus the sound of thunder. It is a term used to describe flashes of light that are seen near the horizon. As light flashes can travel to a larger distance than sound waves, only the flashes of light are seen, but the thunder is not heard.

Facts about Heat Lightning

  • It occurs in summers and especially on hot summer nights. Hence, it is named so.
  • It is not followed by thunder and rainfall like ordinary lightning. The thunder and rainfall actually take place at a distance, and so are not observed.
  • The Earth's curvature, airborne elements like snow or dust, etc., can muffle the sound of the thunder.
  • Heat lightning can be seen all over the world. It is especially common in the mountainous regions.
  • It is usually an indication of an approaching storm.
  • Many lightning casualties occur in the summer months. But, chances of being struck by lightning can be prevented if you follow safety rules.
  • Just because you cannot hear the thunder, does not mean you are not at a risk of getting struck by the lightning. Remember that light travels faster than sound.

Is Heat Lightning Dangerous?

Heat lightning is equally as dangerous as ordinary lightning. Many people enjoy watching the brilliant orange flashes of light near the horizon. But it is advised to immediately seek shelter indoors. As mentioned above, it is an indication of an invading storm, and people may not realize how close the storm is and may be under risk of getting struck by the lightning.

Lightning Safety Measures

Remember, when you see lightning, always stay indoors. If you are outdoors, it is best to stay in your car or seek shelter in nearby buildings. Avoid standing under a tree or seeking shelter in very high buildings. If you are on a hilltop, try to seek shelter as you are at a higher risk of getting struck with lightning. One should also stay away from electrical poles or telephone lines. It is even advised not to use plug-in electrical equipment for safety reasons.

If your home is damaged by storms this summer, call SERVPRO® of Elizabeth City/Outer Banks at (252)331-7889/(252)480-8557.