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Property Managers Who Plan Ahead

9/28/2018 (Permalink)

Storm Damage Property Managers Who Plan Ahead Flooded Apartment Complex

Property Managers Who Plan Ahead

Unexpected water damage and its havoc can be a devastating situation for anyone.  Losing personal property or having to live elsewhere until mitigation has been completed is challenging, especially for those in apartment complexes, condos, or any other multi-unit property.  Property managers who plan are prepared to handle the masses quickly and help avoid further damage. 

It is so important for property management companies to prepare for the worst, given the large amount of people and personal property that can be affected.   In an emergency, it is important to act quickly, which means having your point of contacts easily accessible, and knowing your property specifics to relay to the emergency responders and utility companies.

To help property managers plan, SERVPRO of Elizabeth City/Outer Banks will help create a personalized Emergency Ready Plan with your property manager that focuses on all the important aspects of your property. Example: Flooring Type, Number of Units, Electrical Box Locations, shut off valve locations, etc.

Your ERP Profile will help our team at SERVPRO to be prepared even quicker as they will already have a better idea of how many technicians and amount of equipment that will be necessary prior to arriving to the emergency.

For commercial services, please call SERVPRO of Elizabeth City/Outer Banks and be sure to ask how to get started with your Business Emergency Profile. 

Developing Your Emergency Plan & Your Family/Household Living Needs

9/10/2018 (Permalink)

Community Developing Your Emergency Plan & Your Family/Household Living Needs Practice your Family Emergency Plan

While planning your emergency plan, you should consider specific needs of those family/household members.  You can tailor it and your supplies to those specific daily living needs and responsibilities. 

Discuss these specifics with each other and determine how you can assist each other with communication, taking care of the children, the business, the pets, and even specific needs like the operation of durable medical equipment. 

It is recommended to create your own personal network for specific areas where you will need help.  These factors are important to remember when developing your plan.

  • Different ages of members within your household
  • Dietary needs
  • Medical needs that include prescriptions & equipment
  • Responsibilities for assisting others
  • Disabilities or access and functional needs that include devices & equipment
  • Locations frequented
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households and school aged children

Download and fill out an Emergency Family Plan or use it as a guide to create your own.  Practice your plan with your family/household.

Next Blog:  Get Your Kids On Your Team

Get Your Kids On Your Team!

9/10/2018 (Permalink)

Community Get Your Kids On Your Team! Get Your Kids On Your Team!

Get Your Kids On Your Team!

Young children and teens need to be part of the emergency planning process for their own safety and sense of empowerment.  The burden of preparing for emergencies should not fall upon your shoulders alone.

Here are team building suggestions:

Play these games with your kids to test your know-how in a wide range of emergencies and they will help teach how to build the perfect emergency kit in a fun way!

Knowing how to respond to your child during or after a disaster is important.  Learn more about  helping children cope during and after a disaster.

Hurricane Safety During and After

9/10/2018 (Permalink)

Community Hurricane Safety During and After Hurricane Safety During and After

Plan Ahead. . . Survive During and After

We know that hurricanes are massive storm systems that threaten us with powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, tornadoes and even landslides.  Hurricanes are the most active in September.  You know what to do to plan ahead, and now let’s discuss how to SURVIVE DURING  the hurricane.

  • If you have been told to evacuate, do so immediately and do not drive around barricades.
  • If sheltering during high winds, go to a FEMA safe room, or an ICC 500 storm shelter, or a small, interior windowless room or hallway on the lowest floor that is not subject to flooding.
  • If you are trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic, as you may become trapped by rising flood water.
  • Listen for current emergency information and instructions.
  • Use a generator or other gasoline powered machines outdoors only and away from windows.
  • Do not walk, swim, or drive through flood waters. Turn around. Don’t Drown!  Just 6 inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off of bridges over fast moving water.

Be safe AFTER

  • Listen to authorities for information and special instructions.
  • Be careful during clean-up. Wear protective clothing and work with someone else.
  • Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.
  • Avoid wading in flood water, which can contain dangerous debris. Underground or downed power lines can also electrically charge the water.
  • Save phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messages or social media to communicate with family and friends.
  • Document any property damage with photographs. Contact your insurance company for assistance.

When a Hurricane is 18-6 Hours from Arriving

9/10/2018 (Permalink)

Community When a Hurricane is 18-6 Hours from Arriving When a Hurricane is 18-6 Hours from Arriving

When a Hurricane is 18-6 Hours from Arriving

We know that hurricanes are massive storm systems that threaten us with powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, tornadoes and even landslides.  Hurricanes are the most active in September.  Plan Ahead for when a hurricane is 18 – 6 hours from arriving.

  • Bring inside any loose, lightweight objects that cannot be anchored as they could become projectile in high winds.
  • Trim or remove trees that are close enough to fall on your home or building.
  • Cover your home’s windows. Permanent storm shutters offer the best protection, but a second option is to board up the windows with 5/8” exterior grade or marine plywood, cut to fit and ready to install.
  • Bookmark on your phone or computer your city or county website for quick access to storm updates and emergency instructions

When a hurricane is 6-18 hours from arriving

  • Turn on your TV/radio or check your city/county website every 30 minutes to get the latest weather updates and emergency instructions.
  • Charge your cell phone now so you will have a full battery in case you lose power.

When a hurricane is 6 hours from arriving

  • If you are in an area that is recommending evacuation, plan to stay at home, or where you are and notify friends and family.
  • Close storm shutters and stay away from the windows to be safe from flying glass.
  • Turn your refrigerator and/or freezer to the coldest setting and open only when necessary. Keep a thermometer in the refrigerator to be able to check the food temp when the power is restored.
  • Turn on your TV/radio or check your city/county website every 30 minutes to get the latest weather updates and emergency instructions.

Next:  Plan Ahead. . . Survive During and After

Hurricanes. . . Plan Ahead

9/7/2018 (Permalink)

Storm Damage Hurricanes. . . Plan Ahead Hurricanes. . . Plan Ahead FEMA News Photo

Hurricanes. . . Plan Ahead

Hurricanes are huge storm systems that form over warm ocean waters.  These systems move towards land with threats of powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, landslides and tornadoes.  The Atlantic hurricane season runs from June 1 to November 30.  Hurricanes are most active in September.

  • Remember that if you are under a hurricane warning, you should find shelter sooner rather than later to protect yourself from high winds and flooding. You should evacuate if you are told to do so.  If you must take refuge, you should do so in a storm shelter, or an interior room for high winds.  Make sure you have a way to receive and listen for emergency information and alerts.  Use a generator outdoors only and away from windows. #FloodSmart turn around, don’t drown!  You shouldn’t walk, swim, or drive through flood waters.

Plan Ahead

When a hurricane is 36 hours from arriving

  • Turn on the TV or radio to get the latest weather updates and emergency instructions.
  • Restock your emergency preparedness kit, and include food & water enough for at least three days, medications, a flashlight, batteries, cash, and first aid supplies.
  • Prepare to use your family communication plan if you lose power. For example you can call, text, or email or use social media.  Remember that during disasters, sending text messages is usually more reliable and faster than making a phone call.
  • Know and review your evacuation route and shelter locations with your family as you may have to leave quickly.
  • Keep your car in good working condition with a full tank of gas, emergency supplies and extra clothing.

Next:  Plan Ahead. . . When a Hurricane is 18 -36 hours From Arriving

An Emergency and Communication Plan for North Carolina Residents

9/5/2018 (Permalink)

Community An Emergency and Communication Plan for North Carolina Residents Make a Plan Elizabeth City/Outer Banks

Elizabeth City/Outer Banks start with an emergency plan today, a communication plan.   You and your family may not be together if a disaster strikes your area.  You will need to know how you will contact one another and to reconnect if you are separated.  Establish a family meeting place that is easy to find and familiar.  Ready.gov  advises ways to put your emergency plan in action today. 

Elizabeth City has a Code Red alert system in place to reach you during an emergency situation. Read more.  

The ReadyNC mobile app alerts people living in or visiting North Carolina.

First, schedule a time to meet with your family, friends, or household members to discuss these questions.

  1. Am I set up to receive emergency alerts and warnings.
  2. What is my shelter plan? Taking appropriate shelter is critical in times of disaster.
  3. What is my evacuation route? Plan how you will leave and where you will go if you are advised to evacuate.
  4. How will our family/household communicate? Download the Family Emergency Plan

Next blog:  Your Emergency Plan and Your Family Daily Living Needs and Responsibilities

Read more about a Elizabeth City/Outer Banks Business Emergency Plan.

September is National Preparedness Month & 9/11 Day of Remembrance

8/24/2018 (Permalink)

General September is National Preparedness Month & 9/11 Day of Remembrance September is National Preparedness Month

National Preparedness month is recognized each September and helps provide an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. 

SERVPRO of Elizabeth City/Outer Banks in conjunction with FEMA will focus this month on planning, with the NPM theme:  Disasters Happen, Prepare Now.  Learn How.  During the month of September, we will post weekly blogs on topics surrounding How to Make and Practice Your Plan; Learn Life Saving Skills, Check Your Coverage, and Saving For an Emergency. 

It is important to take time to learn lifesaving skills such as CPR and first aid, to check your insurance policies and coverage for hazards you may face such as floods and hurricanes.  You need to consider the costs from those hazards and that you may need to save for an emergency.  Also, knowing how to shut off water and gas is an important safety step to know in advance.

SERVPRO of Elizabeth City/Outer Banks has a free Emergency Ready Plan mobile app and service to help businesses be prepared for an emergency.  The all in one place, at your fingertips mobile app will help provide the first responders with the immediate information they need to help minimize the damage and to quickly get you back in business.  As a free service to you, our SERVPRO Representative will meet with you and your key personnel, to plug in your business facility details that will help you and your employees to be ready for whatever happens.  Call us to learn more about our ERP Business Plan.

Take a moment to learn more about a victim of the 9/11 attacks by exploring the 9/11 Memorial Guide.

Extreme Heat Safety Precautions

8/8/2018 (Permalink)

Community Extreme Heat Safety Precautions SERVPRO Elizabeth City/Outer Banks

As summer approaches it is time to consider safety precautions for extreme heat. Heat affects all people, but is particularly dangerous for the sick, elderly and young.

According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90° F hotter than the air, while shaded or moist surfaces often in more rural settings remain close to air temperatures." 

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you and your family. If possible stay indoors with the air conditioning. always Remember to care for your pets and bring them indoors or provide them shade and water. Be sure to keep hydrating and limit alcohol and caffeine intake. 

If you must venture outdoors, wear light-colored, and loose-fitted clothing. It is also important to wear sunscreen when outdoors, and to follow the instructions for repeat application. 

Pay attention to signs of heat exhaustion, which include: heavy sweating, weakness, cold, pale and clammy skin, nausea or vomiting, and fainting according to the Center For Disease Control And Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103°+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Try to reduce the body temperature with cool, wet clothes or a bath. Do not give the person with heat stroke fluids and treat the situation as a serious medical emergency. (CDC)

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15° hotter. 

Extreme Heat Safety Tips to Prepare Your Home

  • Install window air conditioners snugly, insulate if necessary
  • Check air-conditioning ducts for proper ventilation
  • Install temporary window reflectors (for use between windows and drapes). Aluminum foil covered card board can be used to reflect heat back outside. 
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers, to reduce the heat that enters a home by up to 80%.

source ready.gov

Extreme Heat is a danger. For more information on preparation and prevention, visit https://www.cdc.gov/disasters/index.html

Rodent Infestation Cleanup in Elizabeth City/Outer Banks

8/2/2018 (Permalink)

Biohazard Rodent Infestation Cleanup in Elizabeth City/Outer Banks Cleaning after rat infestation in Elizabeth City/Outer Banks

In most cases, you may never see a mouse or a rat, unless your infestation is severe.  Such is the case for a local business with rats living above the ceiling and in the walls .  

Ceiling tiles had to be removed and replaced, the carpets had to be cleaned and treated to safely remove urine and feces.  

Evidence that you may have a problem is the obvious droppings around drawers, cabinets, or under the sink.  Nesting will produce piles of shredded material, so look for signs of chewing on walls, floors, or food packages.

If you see any of these infestation signs, please take action and precaution. First,  you need to have the rodents trapped and removed and seal up all point of entry, holes. 

This article offers advise on How to get rid of mice.   Once this has been successfully done, then the cleanup process can begin.

SERVPRO® of Elizabeth City/Outer Banks  technicians are trained and qualified to safely clean and disinfect your home or office to help make it "Like it never even happened."