What our Customers say...


Your team leader is very much an asset to your company, very prompt and very professional.

Very polite and honest.

Perfect 10's.

Did outstanding professional work and always came when they said they would be here.

Staff performed excellently.

Very satisfied, perfect 10's.

Good office staff, courteous.

Thank you for your team's work, especially Bobby's (Project Manager) patience.  

Thank you so very much for helping me through this mess!

Can't improve on perfection!

Very good & courteous.

Awesome Job!!

Perfect 10's.

Great job!!!

Everyone was great.

Very Satisfied.

They did a great job.  Very impressed.

Your crew was very helpful, efficient and accommodating in their time here.

Did a great job.

Satisfied in all areas.

Very efficient and thorough work!

I'm very pleased with my SERVPRO experience.  They are professional, courteous, and knowledgeable.  Very efficient.

Great Job! A+++!

Did a great job!

"My insurance company recommended SERVPRO, and they were excellent. They were timely in their response, worked with my schedule, were very thorough and professional, and worked diligently and efficiently while on site. I appreciated their heads-up phone calls when they were on their way to my home and their clear explanation of exactly what they were going to do. They checked on their drying equipment daily until it was complete. They cleaned up after themselves, leaving me in a position where my contractor could now begin the repairs. This is the second time I've used SERVPRO, and I have no reservations about recommending them."

SERVPRO of Chesapeake is the best.

"I've already told USAA how pleased I am with your work and your professionalism.  Excellent work!"

The professionals at SERVPRO did a great job on the repairs to my home and the staff was willing to answer any and all questions I had. I would recommend their services to friends and family!


"I had SERVPRO come in to a house I inherited and all our communications were done via email or phone calls. The services were wonderful and with Allen Alewine as the manager of the services I had no fears the work wouldn't be done correctly the first time. I immediately trusted Allen in our first conversation."

I can't think of anything that needs improvement. Margaret has been so incredibly professional while also being constantly supportive and helpful and accommodating. I can't say enough good about Margaret and Bobby and their crew members. They have made an awful situation completely bearable. I ams so thankful to them. SERVPRO = Bettter than "Like it never even happened"

Very Nice...Thourough job. 

Excellent Job!!!

"SERVPRO of Elizabeth City/Outer Banks is the best" "I was most satisfied in terms of the way that the technician handled himself, and how professional and honest he was."

Everyone was great! Polite, courteous and professional.

Service Representatives were courteous, industrious and took care of the immediate needs for mitigation. Answered all questions and were professional and polite.

Great Help - Good People!

The Crew was extremely great and professional!

Best Possible Team. Very thoughtful and professional. Wonderful Folks! Thank You.

Always came when they said they would be here and did outstanding professional work!

Very polite, cautious of my home and explained everything.

The crew was very nice and informative.

Great Job!

Awesome. There's nothing to improve the team we had. Fantastic Job!