Recent Posts

Are Your Commercial Air Ducts in a Row?

10/3/2019 (Permalink)

An Air Duct Cleaning Specialist inside of a commercial HVAC Trunk System SERVPRO of Elizabeth City/Outer Banks provides professional cleanup and restoration of your commercial air ducts in North Carolina 252-331-7889

Do You Have Your Commercial Ducts in A Row?

Commercial buildings’ HVAC and air duct systems are the key players for good air quality. HVAC and duct cleanliness have a direct impact on how efficient your equipment functions.  When the system is clean, it should function at maximum capacity and provide good indoor air quality and be more energy efficient, meaning lower electric bills.

  • Every 90 days to keep your commercial ducts in a row change out the system filters. Check any connections, wires, or motors for damage and get them repaired immediately to keep your HVAC system safe and functioning properly.
  • Annually inspect your HVAC system and duct work for any visible signs of mold, excessive amounts of dust and/or debris, and for rodents. Little pellets, odors, or noises coming from your duct work could mean you have a rodent infestation and  you need to call a professional, SERVPRO of Elizabeth City/Outer Banks.  SERVPRO of Elizabeth City/Outer Banks will give you a free air duct cleaning estimate.

If your HVAC system seem to be running all the time, or the electric bill costs seem higher than normal, or you see humidity on your windows and have unstable temperatures?  Then it may be time for a cleaning as these may be signs or symptoms that your HVAC system is in need of a checkup.

SERVPRO of Elizabeth City/Outer Banks knows the importance of a properly functioning Commercial HVAC and air duct system. When you need a professional cleanup and restoration of your commercial air ducts, call us at 252-331-7889 for that free estimate.

Before An Emergency, Collect and Protect Essential Documents

9/17/2019 (Permalink)

A Cloud Image with a File Cabinet Stored Inside of It. SERVPRO of Elizabeth City/Outer Banks is #AlwaysHeretoHelp 252-331-7889.

Before An Emergency, Collect and Protect Essential Documents

Family Preparedness

When we advise people to collect and protect important paperwork, we are referring to any important documents and personal data that might serve as proof of your insurance or identity or instruct others on how to help you in an emergency.  This important paperwork includes an Emergency Action Plan, and medical, vital, and immunization records.

The Basics

Personal Id's to include: Passports, driver's licenses, social security cards, green cards

Copies of medical documents and advance directives should include: Health insurance card, vaccination records, living wills and power of attorney forms, birth & death certificates and adoption records

A current care plan for a child with special needs.

User manuals, models, and serial numbers, and contact information for the manufacturer of medical devices, like glucose meters and nebulizers.

Quick Tips

Keep an up to date list of all your prescription medications with dosage amounts, your eye prescription, your medical supply needs and any known allergies.

Save electronic copies of important papers in a password protected format to a flash drive or an external hard drive or a cloud-based service. You should store these items in a fire proof container or with a trusted friend or relative, or even a safety deposit box at a bank.

Pet owners make copies of your pet’s vet records like rabies certificate, prescriptions and a recent photo of your pet(s).

Whatever happens, we’ll be there with you and your community, every step of the way, in your journey back, “Like it never even happened.”

Ahead of the Storm

9/5/2019 (Permalink)

Weather Map showing the hurricane Dorian path up along the East coast Call SERVPRO of Elizabeth City/Outer Banks if you have storm damage at 252-331-7889

Hurricane Prep Guide

Getting prepared for a hurricane in Hampton Roads is not only about buying lots of water or filling up the gas tank.  There are steps needed to help protect you and your family if your home is threatened by a hurricane.

Stock Emergency Supplies

  1. Water & Food at least a 3-day supply for you and your pet
  2. Tools like flashlights, extra batteries, a wrench, plastic sheeting & duct tape, trash bags
  3. Medical Hygiene and Cleaning Supplies like a first-aid kit, necessary medications, glasses, contact lenses, moist towelettes, toothpaste, and personal hygiene products
  4. Personal Items, like sleeping bag for each person and change of clothing
  5. Activities like books, games, playing cards, paper, pencils and pens
  6. Radio for NOAA weather radio with tone alert and extra batteries
  7. Other Items like a whistle to signal for help

Prepare and Protect Your Property

  1. Do a Home Inventory with contents of closets, drawers and cabinets? Store your home inventory lists, photographs and video tapes in a waterproof place off the premises.  Keep receipts of high valued items, which may separate insurance coverage.  Always update your home inventory after making large purchases.

Review Your Insurance Policies

  1. Is everything up to date? If you’ve done any major renovation or made a major purchase, make sure your insurance agent is aware to help determine if your current limits are enough to cover the value.
  2. Coverage for additional living expenses in case you can’t live in your home until it has been restored from damages.
  3. What about flood damage? Do you have coverage?
  4. Do you have comprehensive coverage on your car insurance policy? What happens if a tree falls on it or water, wind or flying debris damages your car?

Plan Your Evacuation

  1. Become familiar with alternate routes in case travel becomes treacherous or traffic congested
  2. If you don’t have a car, plan on how you will leave if you need to evacuate; make plans with family or friends or your local government or aid agencies
  3. Plan what you will do with your pets, leave them with family, take them with you or to a kennel
  4. Keep a road map in your car in case you need another route on unfamiliar roads
  5. Prepare a bag or file with important papers, like your homeowner’s insurance policy, keep it with you.

If you have suffered water damage after a storm, SERVPRO of Elizabeth City/Outer Banks is prepared to assist you after the storm to clean up the mess and help restore your home to its pre-storm condition.  We are “Always Here to Help.”  Call us at 252-331-7889.

How to Prepare for a Storm & Protect Your Family

8/15/2019 (Permalink)

Power Outage Kit Necessities,bottled water, battery operated radio,flashlights, non-perishables, first aid kit, emergency #'s Call SERVPRO of Elizabeth City/Outer Banks if you have storm damage at 252-331-7889

SERVPRO® of Elizabeth City/Outer Banks encourages everyone to remember the importance of disaster preparedness.  The key to disaster preparedness is having an emergency plan in place before the disaster hits.  These few simple steps can help make the difference in protecting and keeping your family safe and protecting your property from weather related damage.

Build a basic emergency supply kit stocked with enough water and food for a minimum of three days for you and for each of your family members, pets included.  Be mindful to include any necessary medications.  Recommended emergency supply kit items include:

  • Water (one gallon/per person/per day)
  • Three-day supply of non-perishable foods
  • Manual can opener
  • Battery or solar powered radio, preferably a NOAA weather radio
  • Flashlight with extra batteries
  • Whistle (to signal for help)
  • Dust masks or bandanas
  • Local map
  • Important documents, such as insurance policies, bank account information, passwords, and identifications
  • Matches (in a waterproof container) and/or lighter

Make a Family Emergency PlanA Disaster may not strike when you and your family are together at home.  Plan now for a meeting place and how you will contact each other.  Visit ready.gov to access a Family Emergency Plan template to help with your planning.

Stay Informed.  Know your flood zone for your property and your neighborhood and know the evacuation route should evacuation become necessary.  Listen to your local news and authorities for direction.

Prepare your propertyYou may need to prepare your home for the impact of a storm or hurricane.  Covering all your windows in your home will help to protect it.  Permanent storm shutters offer the best protection for windows; however, the second-best option is to board up the windows with plywood.  Tape will not prevent your windows from breaking.  Trim your trees and bushes that are around your home and clear any debris from rain spouts and gutters.  Secure outdoor furniture, trash receptacles, decorations and anything else not secured that could become projectile. 

Establish a SERVPRO® Emergency READY Profile (ERP) for Your BusinessSERVPRO® developed the SERVPRO® Emergency READY Program to help business owners create an Emergency READY Profile® (ERP) for their facility, at no charge.  The business owner works with SERVPRO® of Elizabeth City/Outer Banks to gather and document information that will become critical if a disaster strike.  Once the ERP is created, business owners have access to their own information 24/7 online and by using SERVPRO’s free smartphone app.  Contact us at 252-331-7889 to get set up.

SERVPRO® Emergency Preparedness Tips

6/21/2019 (Permalink)

Storm Cleanup by SERVPRO® of Elizabeth City/Outer Banks, 252-331-7889

SERVPRO® of Elizabeth City/Outer Banks Encourages Coastal Carolina Residents to be Storm Ready

Prepare and Protect Your Family

We are at the beginning of hurricane season on the Atlantic coast, and SERVPRO® of Elizabeth City/Outer Banks is hoping that everyone remembers the importance of disaster preparedness.  The key to disaster preparedness is having an emergency plan in place before the disaster hits.  Acting with a few simple steps can make the difference in protecting and keeping your family safe and protecting your property from weather related damage.

Build a basic emergency supply kit stocked with enough water and food for a minimum of three days for you and for each of your family members, pets included.  Be mindful to include any necessary medications.  Recommended emergency supply kit items include:

  • Water (one gallon/per person/per day)
  • Three-day supply of non-perishable foods
  • Manual can opener
  • Battery or solar powered radio, preferably a NOAA weather radio
  • Flashlight with extra batteries
  • Whistle (to signal for help)
  • Dust masks or bandanas
  • Local map
  • Important documents, such as insurance policies, bank account information, passwords, and identifications
  • Matches (in a waterproof container) and/or lighter

Make a Family Emergency Plan.  A Disaster may not strike when you and your family are together at home.  Plan now for a meeting place and how you will contact each other.  Visit ready.gov to access a Family Emergency Plan template to help with your planning.

Stay Informed.  Know your flood zone for your property and your neighborhood and know the evacuation route should evacuation become necessary.  Listen to your local news and authorities for direction.

Prepare your property.  You may need to prepare your home for the impact of a storm or hurricane.  Covering all your windows in your home will help to protect it.  Permanent storm shutters offer the best protection for windows; however, the second-best option is to board up the windows with plywood.  Tape will not prevent your windows from breaking.  Trim your trees and bushes that are around your home and clear any debris from rain spouts and gutters.  Secure outdoor furniture, trash receptacles, decorations and anything else not secured that could become projectile. 

Establish a SERVPRO® Emergency READY Profile for Your Business.  SERVPRO® developed the SERVPRO® Emergency READY Program to help business owners create an Emergency READY Profile® (ERP) for their facility, at no charge.  The business owner works with SERVPRO® of Elizabeth City/Outer Banks to gather and document information that will become critical if a disaster strike.  Once the ERP is created, business owners have access to their own information 24/7 online and by using SERVPRO’s free smartphone app.  Contact us at 252-331-7889 to get set up.

Commercial Air Duct Cleaning

6/18/2019 (Permalink)

Commercial Air Duct Cleaning in Elizabeth City and the Outer Banks

What about air ducts?

While running a business, you probably don’t think about air ducts and the air quality in the building.   Usually it's not until the building's systems stop heating or cooling, will a facility manager be concerned, but did you know that regular maintenance to your air duct system can help improve the productivity of your HVAC systems and the quality of your air. 

A ductwork system is designed to distribute airflow from your HVAC equipment to your entire commercial building.  This encompasses the air that is sucked from the whole building in the air conditioner/heater where it gets cooled or heated and then pushed back via the ducts into your working space.

The intake and output of the air are determined by how efficient a duct system is.  Only air is moved via ductwork.  What’s more is that there are many ductwork constructions and shapes.  They may be oval, round or rectangular in shape.  It might be fashioned from a wide range of materials like flexible plastics, fiberglass or different metals.

There are several types of commercial HVAC systems and most have an air duct system.   Roof top units are most common and found on the roof or ground and duct the conditioned air into the space. 

SERVPRO® of Elizabeth City/Outer Banks will inspect your HVAC air duct system at no cost. After the inspection, you will receive a report and a quote to clean your commercial system.  We offer scheduled maintenance cleanings that will help to keep your system running more efficient and help to provide good air quality.

Think you have dirty ducks?  Call us at 252-331-7889

by Kim Calantropo

Why You Should Keep Ductwork Clean

6/18/2019 (Permalink)

Air Duct System Cleaning in Elizabeth City and the Outer Banks.

We think you would agree that the quality of your indoor air is as important as the quality of the air you breathe outside.  There are indoor irritants in the air you breathe like pollen, dust, and pet dander that encompass more than simply changing your equipment's air filter.

These irritants and contaminants collect in your air duct system and can only be removed with scheduled cleanings.  You should consider it as a part of your HVAC maintenance and a vital part of ensuring your employees health and your business cleanliness.  Here are a few reasons why you should keep your ducts cleaned.

  • Clogging of the ducts- Irritants like dust can clog your air ducts causing your HVAC equipment to work less effectively.  The clogging can also cause health issues.
  • You may be losing efficiency- If your air ducts are clogged, your equipment will be forced to work harder to maintain your temperature settings.  This results in higher utility bills and an inefficient system.
  • Presence of mold- Mold is hazardous to your health.  Mold can aggravate or cause health problems like asthma and allergies. An odor like the smell of dirty socks coming from your air vents can indicate the presence of mold in your HVAC system.
  • Presence of trapped critters- Occasionally rodents, birds or insects can become entrapped in the air duct system.  Any odor coming from the air vent system requires attention.

SERVPRO® of Elizabeth City/Outer Banks offers air duct system inspections at no cost.  You will receive results and a recommended plan of action. Commercial cleaning and maintenance plans are available.  Call us today at 252-331-7889

By Kim Calantropo

Protect Your Home Against Water Damage

6/14/2019 (Permalink)

Water Damage Cleanup in the Outer Banks

How to Minimize your water damage risk.

A flooded bathroom or a ceiling leak due to a water heater leak in your attic, you know that the water damage and the repair may be costly.  Here are a few tips to help protect against water damage.

  • Replace old pipes. Home piping usually has a life span of 50 to 80 years.  If yours are older, it’s a good idea to ask a plumber for an inspection.  PVC pipes may need to be replaced every 25-40 years.
  • Inspect your water heater. Water heaters usually need to be replaced every 10 years.  Learn more about signs that you might need a new water heater.
  • Update your windows and doors. Watertight options are available with new doors and windows.  Wood windows should be cleaned, repainted and stained every so often.  Cracks should be resealed, and old glazing compounds should be replaced as needed.
  • Replace washing machine supply hoses. As part of a proactive maintenance plan, replace every 3 to 5 years.
  • Regularly inspect your roof. Look for loose or missing shingles, or any sign of damage.  While up there, inspect your gutters to make sure leaves and debris have been removed and that the drain spout is properly attached.

Do You Have Water Damage in the Outer Banks?  Call us at 252-331-7889.

Reasons Why You Should Replace Your Water Heater

6/11/2019 (Permalink)

Water Damage Cleanup in Elizabeth City/Outer Banks?

When SERVPRO® of Elizabeth City/Outer Banks gets an emergency water damage call because a water heater has leaked, we know there is attic and ceiling damage or flooring damage, maybe more.  Here are some signs to indicate that you might need a new water heater. These tips may require some periodic checking while others become obvious only after things have gone wrong.

  • The water is not getting hot enough.
  • The water is not getting hot al all. It could be that the pilot light is out, or the circuit breaker has been tripped, or worse the whole heating system is shot.
  • The water is a rusty color or not clear running.
  • The water has a strange metallic taste, which could mean that the inside of the tank is breaking down.
  • The water heater is making loud popping and cracking noises that could mean the heating element is failing.
  • There are signs of leakage around the water heater which indicates a major internal failure to the system. Make sure that the electricity or gas has been turned off to the system and that before replacing it, the unit has had a chance to cool completely.

We suggest that you hire a professional to replace and install a new water heater.  This is to be certain that the installation meets safety codes and is safe to use.

Water damage cleanup in Elizabeth City/Outer Banks?  Call 252-331-7889.

Cleaning and Restoring Fire Damaged Contents in Elizabeth City/Outer Banks

6/10/2019 (Permalink)

Fire Damage Cleanup in Elizabeth City/Outer Banks

What to Consider when Cleaning Fire Damaged Contents

After a fire, more than likely the fire department efforts have left your home or office with a huge wet mess or you could have minimal damage with only grease, smoke, or soot damage.  Our SERVPRO® fire restoration team handles each loss and considers the best means to clean and restore your fire damaged items.

Restoration methods can include dry-cleaning, cleaning with ultrasonic waves or with other specialized treatments to help remove odors,  preserve photos and documents and clean electronic equipment.  We take certain steps in determining how to best clean your contents.

Assess the Damage

Our first step would be to determine whether the item (s) can be restored or are they non-salvageable.  Contents with smoke or soot damage usually can be restored, such as photos or documents, however, burned or charred items would be considered a loss.

Consider Durability

The durability of the fabric, or the            material of the damaged item (s) is considered when determining the cleaning and restoration method.  Delicate items subjected to the fire incident may not withstand even our most gentle of treatments.

Consider Porosity

The porosity of an item is important in determining the best cleaning and restoration method.  Porous items such as clothing and textiles can benefit from our ozone treatment to dry cleaning.  Delicate, non-porous items made of glass or ceramic, can more than likely be immersed and cleaned with ultrasonic waves.  More delicate porous items are handled more carefully and limited to moisture exposure.

We recommend always having your fire damaged items cleaned by a professional restoration company.  SERVPRO® of Elizabeth City/Outer Banks offers a full range of content cleaning options as well as content storage.  When we clean your contents, we box and label your items, to deliver back to you once your home has been restored or another location has been determined.  Fire Damage Cleanup in Elizabeth City/Outer Banks?  Call 252-331-7889.

Author Kim Calantropo